Ovitas Professional Services make your project successful

Make sure your project is on time, on budget and meets your quality expectations with our implementation and integration support services

Finally, rest assured that your system will be updated with your changing business needs with our support services.

Start with our expert consulting services

Content Management Services Approach

Ovitas has been implementing content and document management solutions for over 15 years. We approach each customer’s project from a business first perspective—what are your business needs, goals, and objectives, and how do you measure success? We’ll recommend and implement the right solution.

Ovitas uses both Waterfall and Agile project methodologies, embracing open architecture and standards. Agile is an iterative methodology whereby requirements and solutions evolve through collaboration between cross-functional teams. Waterfall methods work well when packaged products are mostly delivered as Out of the Box solutions, with configuration to meet business requirements.

Ovitas Project Methodology

Business analysis

We incorporate leading business analysis best practices into our document management BA activities—needs analysis, requirements gathering, and solution design. It’s not just business analysis as usual.

Project management

New software to learn, old processes to update, legacy systems to integrate with—document management projects can be disruptive. We engage the right people, at the right time to deliver the right solution.

Change management

When document management process change produces clear and obvious benefits, it’s an easy sell. However when it’s for legal or policy reasons, groups and individuals resist; so be prepared for either scenario—and all those in between.

Trusted advisor

Ovitas wants to support its customers in every way possible. That’s why we give you insights into various document management topics, and it’s why we want you to share your business needs and goals—we’re always ready to help.

We Manage Content Management Projects with you

You may know your content management life cycle and processes very well. But do you know how to start, stand up, implement and run a successful content management project or program? We do, and we’ll help you get it done right, from start to finish.

Content Management Consulting

Our focus is content management – specifically document management, records and information management (RIM), and DITA / component content management.

Our team collectively has decades of experience with the end-to-end content life cycle, from business case development to change management, and everything in between.

Business case

Before you have a project, you need a solid business case; but what goes into a business case, specifically one for document management? In a nutshell, a business case outlines the business need and describes the required investment and includes all the information needed to make a decision to proceed…or not. Ovitas can help you align your goals and objectives with your business case.

Process analysis

One of the key characteristics of a business process is its ability to change and adapt—a business process needs to be agile. Have your document management processes changed as your business has become digital? If not, it’s time to update processes to improve productivity, control, and operational efficiency. Ovitas designs end-to-end document management processes to make your business more efficient.


From a content management perspective, your business taxonomy is like a map for how you classify your content—documents, records, etc. A taxonomy is much more than simply folders and ‘tags’ and when done properly, will make your information easy to file, find, archive, and delete. Ovitas designs business and enterprise taxonomies, classification schemes and more, to help you categorize your information.


Document management doesn’t operate in a void and, to be effective, requires information governance. But, how mature is your information governance? Where are you today, and where do you want to be tomorrow? Ovitas uses the ARMA Information Governance Maturity Model (IGMM) to evaluate and improve your information governance program and design the roadmap to get you going.

Other Ovitas Services

Software Implementation

No two content management projects are the same so make sure your partner has the right, relevant experience.

Certified project managers and certified ELO implementation team will work with you, your business stakeholders, technology team, and project managers to define your critical success factors and get your project done on time, on budget, and to your satisfaction.

Software Support Services

A content management system—workflows, metadata, permissions, infrastructure—can be complex. Who do you call for help?

After your content management project ends, our support begins. As your trusted advisor for all things content management-related, we answer your questions, we keep your system up to date, and we make sure your system and processes adapt to your changing business needs.

Contact us to learn more about our services