ScienceOpen Goes Live with ELO ECM Suite to Digitalize Invoicing and Contract and Customer Management



ELO ECM Suite integrated with QuickBooks automates manual processes and streamlines business operations.

Miami, FL & Burlington, MA – September 28, 2021 – ELO Digital Office USA, enabling businesses to improve collaboration and digitalize information management, announced today the successful go-live of the ELO ECM Suite at ScienceOpen, the preeminent research and publishing discovery platform for scholars. The implementation project integrated the ELO ECM Suite with QuickBooks using the Ovitas-developed solution i-Link for ELO. Ovitas is a leading ELO Business Partner among a network of more than 1000 resellers globally who are experts in ELO ECM solutions. 

ELO Eliminates Manual Processes – Improves Performance 

Putting research into context, ScienceOpen is the fastest-growing search and discovery platform for researchers, scholars, and publishers. As a platform that hosts publications on its website, ScienceOpen enables publishers to utilize traffic from site visitors to aid in the discovery of their publications or collections of scientific papers. “These capabilities save publishers the hassle of hosting their own platform to promote their content,” said Stephanie Dawson, managing director at ScienceOpen

Before implementing the ELO ECM Suite, ScienceOpen’s manual tasks, such as invoicing, contracts, and customer records, were becoming a bottleneck to the company’s upward growth trajectory. For example, to generate invoices, ScienceOpen used web traffic reports and then created invoices based on traffic to the publisher’s hosted content, a task that became more time-consuming and tedious as the company grew. To address this challenge, Ovitas crafted a unique solution for ScienceOpen using ELO and workflows, which enabled invoice generation without human intervention. “As our company expanded, we needed a solution to streamline our workflow. ELO took our invoicing and customer and contract management to the next level,” continued Dawson. “By automating our business processes, ELO enhances our customer support to ensure high levels of efficiency that fuel growth for both our customers and ScienceOpen.” 

i-Link for ELO was key to Ovitas’ implementation of the ELO ECM Suite at ScienceOpen. A web service, i-Link synchronizes master data between QuickBooks and the ELO ECM Suite. This integration enables automatic routing of documents such as invoices, purchase orders, and customer contracts from QuickBooks into the ELO document management system. In addition, ELO metadata connects orphaned processes. As a central repository, ELO creates a relationship between all content and metadata to create true end-end-document management. Additional features of the ELO ECM Suite include capabilities for: 

  • Archiving and data security with sophisticated encryption technology that ensures data privacy and compliance. 
  • Collaboration via the ELO Feed, a chat-based tool for a simple and transparent way to exchange information and track documents. 
  • Mobility for immediate access to the correct information at the right time regardless of location. 
  • Processes and workflows configurable to specific business needs drive efficiency and transparency. 
  • Search and data analysis with intelligent search tools and data analytics for information in demand. 
  • Integration with all leading ERP systems such as SAP Business One and Microsoft Dynamics NAV. 

“Ovitas’ implementation of ELO at ScienceOpen demonstrates how customers can leverage our solution for growth at early-stage companies,” noted Szilvia Horvath, president and CEO of ELO Digital Office USA. “Through the ELO Business Partner network, we are helping organizations of all sizes to realize the value of digitalized content and document management.” 

About ELO Digital Office USA 

ELO Digital Office USA provides innovative digital content management solutions for organizations of all sizes and industries throughout the Americas. The ELO ECM Suite gives businesses an electronic and secure way to easily capture, archive, and manage business documents and information – both paper-based and digital. A subsidiary of ELO Digital Office GmbH (founded in 1998), ELO USA is headquartered in Miami, FL and is part of a network of global ELO offices throughout Asia, Australia, Europe, and North and South America. Visit ELO USA. Follow us on LinkedIn and Twitter

About Ovitas 

Headquartered in the technology corridor of Route 128 (I-95) in Burlington, Massachusetts, Ovitas is a leading ELO Business Partner specializing in Document Management Systems (DMS), Enterprise Content Management (ECM), and Component Content Management (CCM/DITA) solutions. Ovitas services companies and governmental agencies throughout North and South America as well as Europe. Visit Ovitas. Follow us on LinkedIn and Twitter


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Media Contact 

Jackie Thrasivoulos 

ELO USA Public Relations; 508-380-6408